Ticket Sales and Marketing Coordinator (Public Affairs/Communication Specialist II)
California State University, Fullerton
April 8, 2018
Ticket Sales and Marketing Coordinator (Public Affairs/Communication Specialist II)
Classification: Public Affairs/Communication Specialist -12 Month-Specialist II
Sub-Division: VP Student Affairs
Salary Range: $3,515-$5,993 per month
Appointment Type: Ongoing
Time Base: Full-Time
Work Schedule: Monday - Friday; 8:00 AM - 5:00 PM; occasional early morning, evening and weekend hours required
Job Summary: It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.
About CSUF: Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California's revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, CSUF Garden Grove Center, Fullerton Arboretum, cultural events and performances in the Clayes Peforming Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.
About the Position: The Athletics department at Cal State Fullerton strives to provide an intercollegiate athletics program that is an integral part of the total educational experience at CSUF and fits within the overall mission of the University. We are seeking an exceptional individual to join our team as a Ticket Sales and Marketing Coordinator (Public Affairs/Communication Specialist II). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.
Reporting to the Assistant Athletics Director, Marketing and Communications, the Ticket Sales and Marketing Coordinator is charged with the development and execution of a comprehensive marketing plan to increase attendance at all ticketed athletics sporting events. This includes season, individual game, group, box seating, and courtside seating totaling over $650,000. Responsible for promoting attendance and atmosphere at all ticketed athletic events. Coordinate the campus and community outreach programs which are designed to generate more publicity for Cal State Fullerton. Work with ticket office and operations staff on coordinating special events, ticket delivery, and services for those who sponsor and attend activities. Work in conjunction with the Digital Media Manager on promotional activities, producing and placing of marketing materials, and implementing overall marketing and promotional strategies, including social media sites and platform for the Department of Athletics. Assist with corporate sponsor program including sales and fulfillment of corporate sponsorship obligations. Oversee spirit support programs: Dance, Cheer, Band, and Mascot and manage Titan Tales reading and Kid's Club program. Supervise marketing interns, student employees, and volunteers and prepare job announcements and interviews for student intern positions. Work some mornings, evenings and weekends at events as required. Other duties as assigned.
Essential Qualifications: Bachelors degree from an accredited four-year college or university in a related field and up to two years or related professional or technical experience. Knowledge of the fundamentals of public affairs and/or media relations, as well as some exposure to marketing and marketing research. Possession of strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles. Ability to serve as a media spokesperson and/or senior editor. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Thorough knowledge of web communication techniques, vehicles, and formats. Ability to effectively use web technology to achieve communication goals. Ability to analyze and select pertinent facts and integrate them into communication vehicles. Possession of strong story development and journalistic writing skills, as well as advanced editorial skills. Knowledge of interview techniques and the ability to define and deliver media messages. Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences. Ability to apply appropriate statistical techniques and methods to research. Possession of exceptional interpersonal skills, including strong public speaking, listening, and interpretive skills. Ability to provide lead work direction. Working knowledge of popular social media outlets with the ability to schedule, submit information, and regulate content.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Special Working Conditions: Employee must maintain working knowledge of compliance with relevant NCAA and conference rules, and report any concerns or violations noted.
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.
California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
California State University, Fullerton is a major regional university in a vital, flourishing area that includes Orange County, metropolitan Los Angeles and the expanding Inland Empire. The beautiful, 236-acre campus is set in Fullerton in north Orange County, about 25 miles from downtown Los Angeles and about 21 miles from nearby beaches. Cal State Fullerton has more than 37,000 students and approximately 1,800 full and part-time faculty members. The University offers 107 degree programs in eight colleges. Accredited by the Western Association of Schools and Colleges, CSUF is fourth in the nation for the number of bachelor's degrees awarded to minority students and first in California for the number of bachelor's degrees awarded to Hispanics.The University is one of the 23 campuses in the California State University System. Since the campus opened, CSUF has awarded degrees to more than 215,000 graduates. Many are leaders in business, government, education, and the arts.