In the face of uncertainty and risk, we help clients create, implement and sustain strategies for growth and value creation, portfolio optimization, differentiation, disruption and business model / ecosystem transformation.
The Customer and Marketing practice of Deloitte is seeking customer-centered marketing leaders accustomed to working with Fortune 500 companies to transform their organizations. We are looking for Digital Senior Strategists who have worked at the intersection of marketing, digital and customer experience and who desire to be leaders in the space
Work you'll do
Create and drive digital strategies that develop new businesses or turn around ailing ones.
Leading efforts regarding digital transformation and disruptions.
and transform marketing analytics and customer insights into new customer experiences, business strategies and competitive advantage.
Partner with clients to deliver high-impact customer experiences, and improving creative collaboration to deliver business value.
Customer Strategy & Applied Design
Our Customer Strategy & Applied Design team focuses on helping clients discover, design, and prototype customer growth strategies and innovation portfolios to create and drive change in a digital world. We bring knowledge and offerings to uncover the behaviors, motivations and preferences of our clients' customers and develop new experiences for them. Our team of professionals has deep capabilities in strategy, customer experience, digital strategy and innovation.
We deliver set of customer-focused work:
Customer Strategy | Help clients build capabilities to better understand customer value drivers and make choices about the markets and segments they serve through digital, social, and mobile channels; optimize pricing decisions and shape the most strategic issues on the CMO agenda
Customer Experience | Help clients improve the quality, nature and power of interactions between the customer and the organization across the lifecycle of sales, marketing and service at each and every touch point.
Applied Innovation | Help clients rapidly design, prototype and launch new businesses and experiences, translating insights on human behavior from design-led methods into offerings and technologies that delight customers and drive growth
Digital Strategy | Help clients understand, envision and articulate "digital" as a business strategy aligned with their CEO's agenda - and then craft a plan to embed everything they do with the latest technology solutions and business models to compete in the marketplace for customers and talent
A Bachelor's degree
Seven or more years' experience in consulting and/or start- ups and/or digital agency environment.
Good understanding of marketing strategy and business execution via technology enablement.
Demonstrated understanding of the adoption of technology and its impact to future operating models and organizational structures.
An advanced degree in an area of specialization.
Prior management consulting experience
We are seeking both individuals who have worked across industries as well as individuals with deep expertise in retail, consumer products, financial services, media/telecommunications and healthcare.
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.