The Executive Assistant and Marketing Operations Lead to the Vice President for Marketing functions as an essential member of the Northeastern University marketing department. As a key partner and trusted collaborator, the Executive Assistant and Marketing Operations Lead is committed to ensuring the efficiency and effectiveness of the university marketing department by providing a broad range of administrative, organizational, and functional support to the Vice President for Marketing. They will execute a variety of time-sensitive and complex responsibilities including routine interface with university and departmental colleagues on administrative, substantive, and confidential matters.
The Executive Assistant and Marketing Operations Lead to the Vice President for Marketing is responsible for developing effective systems to manage the administrative and operational needs of the university marketing department. Administrative responsibilities include the preparation of draft communications, documentation and presentations on behalf of the Vice President for Marketing, strategically scheduling meetings, preparing meeting agendas, follow-up documentation and action plans. The Executive Assistant and Marketing Operations Lead will ensure department workstream and resource plans align with university priorities, progress tracking, following up with key individuals, and regular status reporting. The selected individual must be able to communicate expectations professionally and effectively on behalf of the Vice President for Marketing, managing up when necessary.
This position is primarily in-person, with a hybrid option.
5+ years of experience supporting upper management with a focus in marketing strategy and/or operations - project management experience preferred, but not required
Excellent verbal and written communication skills
Exceptional organizational skills and attention to detail
Diplomatic (yet tenacious) problem solver
A self-starter who can take the lead when necessary
Ability to work independently as well as part of a cross-disciplinary team
Strong interpersonal and relationship building skills
Thrives in a dynamic environment
An unwavering spirit of optimism, collegiality, curiosity and humility
Strategic Planning and Operational Management
Provide strategic thought partnership, sound perspective, and guidance to the Vice President for Marketing and departmental colleagues
Implement effective systems to manage the administrative and operational needs of the university marketing department
Work closely with the portfolio management team to ensure visibility, prioritization alignment and resource needs
Assist with acquiring resources and coordinating the efforts of department-wide teams, personnel, third-party contractors or consultants in order to deliver projects or initiatives according to plan
Support and serve as key liaison for the Brand and Marketing Council, composed of marketing partners across colleges, institutes and key administrative units
Coordinate regular meetings for the Brand and Marketing Council, help set the agenda, and facilitates follow up on related takeaways
Serve as a liaison with university partners on an on-going basis; effectively communicating to leadership and colleagues in a timely and clear fashion
Supervise and mentor marketing operations-focused roles
Perform other duties as assigned.
Strategically manage the Vice President's calendar with an understanding of priority focus areas
Frequently attend events and meetings with the Vice President and in advance set agendas and expectations for outcomes
Influence and collaborate cross-functionally and at all levels
Perform other duties as assigned.
Execution of projects, initiatives, and work streams in accordance with the needs of the Vice President for Marketing and the department. Perform other duties as assigned.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.