Position Summary: Under the direction of the Director of Ticketing and the Assistant Athletic Director for Brand Engagement & Digital Strategy, this position develops and directs the marketing and ticket sales campaigns for campus events (cultural, athletics, and any other events). This position is responsible for generating revenue through the performance of ticket sales. Expectations include developing relationships with new donors as well as successfully developing existing patrons; possessing financial acumen, exceptional interpersonal communication skills, the ability to lead and direct as well as collaborate with others, the ability to handle potentially high stress situations, the ability to function independently, significant critical thinking and problem solving skills, and overall dependability and accountability. Duties also include managing student employees and representing the Athletic Department and the University in an exemplary manner. Must be able to work normal office hours as well as nights, weekends, and some holidays and travel to away events, consistently more than 40 hours per week.
Bachelors degree in marketing, sports administration, or related field
Experience in ticket operations, sales, and/or customer service.
Experience hiring, supervising, training and evaluating staff members.
Experience pricing strategies and current marketing trends.
Experience developing, implementing and coordinating sales and promotion of events.
Experience developing and implementing operation policies and procedures; managing a computerized ticketing system.
Experience working with numerous and diverse clientele.
Experience working with ticketing software.
Experience with office and data management.
Experience analyzing records; interpreting policies and procedures; independently resolving problems.
Experience within and understanding of the collegiate ticket market as it relates to donor- based systems.
Commitment to ensure all clients are well served.
Working with Photoshop and other graphic design programs.
Experience creating and managing web-based content.
Experience applying and interpreting University of Idaho and NCAA policies and procedures.
Experience managing ticketing software.
Physical Requirements & Working Conditions:
Required Licensures, Certifications or other
Posting Number: SP003367P
Posting Date: 05/03/2022
Closing Date: 5/17/2022
Open Until Filled: Yes
Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.
Since 1889, the University of Idaho has provided motivated students with a transformative higher education experience that prepares them to solve real-world problems and achieve success in their lives and careers. Beginning with our beautiful residential campus in Moscow, the university’s reach extends throughout Idaho, serving over 12,000 students with educational centers in Coeur d’Alene, Boise and Idaho Falls, a research and extension center in Twin Falls, plus Extension offices in 42 counties. One of the nation’s land-grant research universities, U of I is a noted national leader in student-centered learning and interdisciplinary research that promotes public service. Our work serves businesses and communities, advancing the pursuit of diversity, citizenship and global outreach.