• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Salary Range: Commensurate with experience

Position Summary

Reporting to the Associate Athletics Director for Marketing Strategies and Fan Development, the Assistant Director of Marketing, Ticketing, and Fan Engagement will assist in the daily operations of the ticket and marketing offices. This includes, but is not limited to

* Creating and managing content on the department social media accounts

* Plan and operate fan experience areas at ticketed events

* Soliciting new ticket sales for football, men???s basketball, women???s basketball, and championship events

* Processing ticket orders and reconciling events with Athletics business office

* Create marketing and fan experience plans for various sports (Volleyball)

* Prospecting new group engagement at home athletic events

* Creating graphics for athletics website

* Assist with creating and activating student attendance programs at all home games

* Developing plans for new revenue generation

Responsibilities

• Assist in the processing of ticket transactions including sale print and fulfillment
• Assisting with game day event management duties
• Assisting with the management of the athletic ticket website
• Compiling and providing detailed information on ticket sales and revenue to other offices within the Department and University
• Assisting in the development and execution of marketing and fulfillment plans.  
• Exhibiting the highest professional standards and ethical behavior with adherence to NCAA, Ivy League Conference, University, and the Department of Intercollegiate Athletics and Physical Education rules and regulations
• Contributing to the maintenance of good working relationships with all members of the Department
• Develop and execute marketing plans for various non-ticketed revenue sport
• Develop and coordinate outreach to student groups for fan attendance
• Create and manage content for athletics social media platforms and athletics website

Minimum Qualifications

• Bachelor's degree and/or its equivalent required.

• Must demonstrate excellent telephone, interpersonal and written communication skills

• Ability to work in a fast paced environment; work flexible hours (weekends, evenings)

• Experience in working with Microsoft Word and Excel mandatory.

• Ability to manage multiple projects simultaneously.

• Must be able to work effectively with students, faculty, administrators, alumni and the public.  

• Ability to work within the frame work of NCAA and Ivy League regulations.  

Preferred Qualifications

• 1-3 years experience working with athletic ticketing operations and/or athletic marketing operations preferred.
• Experience with Paciolan and Adobe Suite preferred

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.