The Advanced Academic Programs division in the Krieger School of Arts and Sciences at Johns Hopkins University seeks an experienced and dynamic Assistant Director of Marketing  to develop strategies and tactics that enhance the brand, increase lead generation – domestically and internationally, deliver a positive student experience, and maintain a cohesive presentation of each program in the AAP portfolio. Each year, AAP enrolls over 6,000 graduate professional students, both part-time and full-time, in more than 45 distinctive professional graduate degrees, post-baccalaureate certificates, and non-credit courses. Over 77% of AAP's enrollments are through the online programs, otherwise classes occur on campus, either in Washington, D.C., or Baltimore. The AAP Marketing and Communications team is also responsible for a significant summer and intersession portfolio of courses and programs offered at the pre-college and undergraduate level. Each year, the Office of Summer and Intersession Programs enrolls more than 4,000 students.

The Marketing and Communications team within AAP seeks to implement a vision that integrates and re-positions all marketing initiatives to highlight the value of its offerings and the success of its students. Under the direction of the Executive Director of Marketing and Communications, the Assistant Director of Marketing joins our team of professionals dedicated to supporting new student recruitment, program marketing, and strategic reinforcement of the JHU-AAP brand. The position works closely with the Executive Director of Marketing and Communications, the AAP Marketing Communications team, and external marketing partners in achieving the division's marketing objectives. The position is responsible for managing, planning, designing, and implementing targeted marketing strategies, recruitment collateral, integration across our digital environments, and collaboration between external and internal departments.

Specific Duties & Responsibilities:

Marketing (50%)

• Aid in the creation, implementation, measurement, refinement, and success of:
  • The comprehensive marketing, communications, public relations, and events' efforts that will enhance AAP program image and position, drive inquiries, and facilitate internal and external communications
  • All marketing, communications, and events' activities and materials including publications, electronic media, media relations, and web development
• Ensure articulation of AAP desired image and position, assure consistent communication of image and position throughout AAP, and assure communication of image and position to all constituencies, both internal and external
• Aid in the development of editorial direction, design, production, and distribution of all AAP materials. This includes advertisements, websites, and other publications as appropriate
• Guide AAP electronic media efforts including social media and website development
• Coordinate and grow media interest in AAP, its programs, and its faculty, and ensure regular contact with target media and appropriate response to media requests.
• Develop, coordinate, manage, and oversee training, technical support, and resource materials to assist internal and external constituents understand proper marketing etiquette and processes
• Aids in the management of relationships and measures the effectiveness of our contractors involved in web development, content creation, graphic design, online marketing, advertising placement, etc.
• Use innovative marketing strategies to build relationships, enhance program reputation, and strengthen the Johns Hopkins brand
• Develop and assess measurable goals and objectives that advance the strategic mission of the Advanced Academic Programs division as well as marketing objectives

• Aid in planning and conducting market research

Planning & Reporting (20%)

• Contributes to the achievement of the marketing/communication/public relations mission, goals, and financial objectives
• Ensure that evaluation systems are in place related to these goals and objectives and report progress and forecasting to the Executive Director of Marketing and Communications
• Develop per-program short- and long-term plans for the marketing/communication/ public relations program and its activities, monitor progress, assure adherence, and evaluate performance
• Work closely with the department of admissions, recommend short- and long-term marketing campaigns that will meet or exceed enrollment goals and objectives to the Executive Director of Marketing and Communications
• Help formulate and administer policies to ensure the quality and integrity of Johns Hopkins brand

Performance Management (15%)

• Manage a full-time Marketing Coordinator, full-time Communications Manager, part-time Marketing Professionals, and part-time Graduate Student Workers
• Coordinate web development with the full-time Web Manager
• Coordinate social media efforts with the full-time Social Media Manager
• Coordinate online and in-person event promotion with the full-time events manager
• Manage relationship with outside vendors hired for various projects (e.g. external/freelance graphic designers, web developers, programmers, printers, media placement firms)
• Conduct annual reviews
• Staff development
• Provide ongoing feedback and constructive criticism
• Prioritize and direct work efforts, providing guidance and direction
• Conflict resolution
• Motivate for higher collaboration and performance

• Conduct interviews and make recommendations for hire

Public Relations (10%)

• Aid in the management of public relations efforts, working with the AAP Executive Director of Marketing and Communications, the Krieger School of Arts and Sciences, and Johns Hopkins University Public Relations and Communication Offices to build the JHU brand and convey important messages to our customers
• Serve as a communications advisor for AAP

Other Duties as Assigned (5%)

Minimum Qualifications (Mandatory):

• Bachelor's Degree in related field
• Four years related experience
• Advanced degree may substitute for required experience, to the extent permitted by the JHU equivalency formula*

* JHU Equivalency Formula: 18 graduate degree credits (semester hours)  may substitute for one year of experience.  For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. 

** Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. 

Preferred Qualifications:

• Bachelor's or Master's Degree in Marketing, Communication, or related field
• Five or more years of previous higher-education experience, or other service-oriented industry, highly desired

Special Knowledge, Skills & Abilities:

• Working knowledge of MS Word, Excel, PowerPoint, and the Adobe Creative Suite
• Working knowledge of Google Analytics, channel marketing, forecasting, and marketing analytics
• Working knowledge of CRMs like Slate and email marketing platforms like Constant Contact
• Working knowledge of WordPress, HTML, and Siteimprove 
• Must possess an understanding of higher education marketing principles
• Able to manage project deadlines and deliverables and multitask on a variety of projects
• Excellent oral and written communication skills
• Able to interact effectively with and direct external vendors
• Able to coordinate regular ongoing electronic and in-person marketing activities
• Able to formulate new strategies, and work collaboratively in a team environment
• Demonstrated expertise in e-marketing, social media, mobile device, and the new media communication environments

Supervisory Responsibility:

• One Strategic Communications Manager
• One Marketing Assistant

Classified Title: Communications Associate
Working Title: Assistant Director of Marketing    
Role/Level/Range: ATP/04/PD  
Starting Salary Range: $59,870 - $82,250 annually (commensurate with experience)
Employee group: Full Time 
Schedule: M-F, 8:30 am - 5:00 pm 
Exempt Status: Exempt 
Location: ​​​​​​​DC - District of Columbia  
Department name: ​​​​​​​AAP Marketing 
Personnel area: School of Arts & Sciences

The successful candidate(s) for this position will be subject to a pre-employment background check.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected]. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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