Senior Marketing Manager, Marketing Process and Governance - Global Functions
Type: Full Time
Internal Number: 12857235
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Some careers have more impact than others.
If you???re looking for a career where you can make a real impression, join HSBC and discover how valued you???ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Global Marketing uses creativity and business flair to help drive top-line revenue growth for our Global Businesses by optimising marketplace opportunities, our brand strength and customer insight.??
We are currently seeking a high calibre professional to join our team as a SeniorMarketing Manager, Marketing Process and Governance.
Lead process improvement and governance activities at a regional or market level
Drive continuous improvement of marketing processes and promote guidance and direction of process management to create synergy between business lines within the Marketing function
Be an agent for change for Marketing to ensure that policies and third party risks are effectively embedded in BAU practices across ASP Marketing??
Act as the primary point of contact for third party risk related matters for ASP Marketing, and provide effective management and oversight of third party engagements to ensure risk activities are undertaken accurately and on time with any deficiencies escalated as appropriate??
Drive Marketing Performance through process improvement and third party risk management
KPIs will include, and not restricted to:
On time delivery of process and governance activities in line with function requirements and line manager???s objectives
Demonstrate proficiency in identifying key issues, articulate proposed improvement with reference to existing policy & procedures, and interact with relevant process & risk owners
All applicable marketing policies, procedures and control requirements are appropriately implemented and monitored, and identified material risks are escalated timely
Leadership & Teamwork ??
Act as the primary contact for all process and governance related matters across ASP Marketing
Be the one point contact for third party risk management issues
Ensure all delivery with the ultimate goal to drive marketing performance via process efficiencies
Be able to leverage other functions to drive governance and delivery of process improvement and third party risk management activities
Encourage and enable constructive cross-country and cross-business collaboration
Demonstrate Customer Centricity by thinking and acting beyond product sales
Adopt and champion the agile ways of working in marketing and participate in business value streams/ cross-functional teams
Demonstrate and champion a speak-up culture by challenging actions and behaviours that are not consistent with HSBC's policies and/or the best interests of the business and its customers
Modern Marketing professional with understanding of latest developments in the marketing and media world
Have depth of both classical and contemporary channels
Have a penchant for learning??
Understand the use of data and analytics in deriving customer value
Be passionate about the customer and be obsessed with customer outcomes
Degree level qualification in finance, analytic and/or business studies related discipline preferred
Broad based business experience within a Financial Service based institution, or an innovative customer/service based institution
Business project management experience in a financial institution??
Sound understanding of Marketing Performance management & Marketing Process/ Governance Management is a must
Evidence of team leadership attributes
Experience and evidence of working within teams over multiple sites in a highly matrixed organization
Result-orientated and solution driven
Able to influence at senior level to drive improvement
Proven ability to influence leadership teams
Proven ability to be a self-starter with energy and drive in a challenging and dynamic environment
Ability to think innovatively, shaping and communicating new concepts
Ability to bring key stakeholders and Functional colleagues with them as marketing strategies and plans are developed
Ability to distil complex business and customer environment into simple, strategically sound and insight led stories
You???ll achieve more when you join HSBC.?? www.hsbc.com/careers??
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