Position Summary

The Program & Marketing Operations Manager plays a key role in delivering high-quality, scalable career programs and employer-facing events for the Career & Professional Development team. This position manages logistics, marketing execution, and cross-team coordination to ensure workshops, signature events, and campus-wide initiatives run smoothly and engage students. The role also oversees employer visit logistics, manages alumni speaker outreach, coordinates the communications calendar and day-to-day social media posting, and supervises 1-2 student employees supporting marketing tasks.

Essential Duties and Responsibilities

Program & Event Management (45%)

• Plan, coordinate, and execute the Career & Professional Development team programs,
• workshops, and signature events
• Manage end-to-end logistics including scheduling, space reservations, catering, technology, materials, and day-of-coordination
• Collaborate with Sr. Associate Director of Employer & Alumni Engagement to support employer led activities (information sessions, campus visits, networking events, industry events, etc.)
• Coordinate employer related logistics and communication, ensuring employers receive clear
• instructions, itineraries, and day-of support
• Maintain documentation to ensure consistency and strong employer/student experiences
• Coordinate campus ambassadors via the Office of Community Living who support career  
• and employer event setup and check-ins, student/employer experience

Marketing & Communications (25%) 

• Execute promotional campaigns for CPD programs and events, including email, social media,
• digital signage, newsletters, and Handshake posts
• Create basic visual assets (e.g., Canva graphics) that align with CPD brand guidelines
• Oversee 1-2 student employees who support marketing, communications, and event promotion
• Collaborate with the operations and coaching teams to track marketing performance and adjust
• tactics to maximize engagement

Alumni & Employer Outreach (15%) 

• Identify and recruit alumni speakers, panelists, and facilitators for CPD programs, workshops,
• and signature events
• Conduct targeted outreach to alumni and employer partners to secure participation in
• Programs/events and recruiting-related initiatives
• Coordinate communications, confirmations, and event preparation materials to ensure alumni
• and employer participants have a smooth experience
• Partner with the Sr. Associate Director of Employer & Alumni Engagement to align outreach
• with employer pipelines and engagement goals

Event & Operations Support (15%)

• Serve as a primary contact for event-related inquiries from students, employers, and alumni
• Manage office/event supplies (ordering, restocking) and assist with purchasing requests for
• events or programming
• Ensure common spaces (front desk, event prep areas, supply closet) remain organized
• Create and maintain standard operating procedure for events and communications
• Maintain project plans and internal workflows that keep the team organized and aligned
• Ensure accurate event data entry, attendance tracking, and tagging in Handshake or CRM

Required Qualifications

• Bachelor's degree
• Experience coordinating programs, events, communications, or operations
• Strong organizational and project management skills, with excellent attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong verbal and written communication skills
• Ability to build professional relationships with students, faculty, staff, alumni, and employers

Preferred Qualifications

• Master's degree
• Experience in higher education, career development, recruiting or employer relations. 
• Proficiency with platforms such as Handshake, Canva, or CRM Systems.
• Familiarity with MS365, including Teams, Excel, SharePoint, and Outlook

Working Conditions and Physical Requirements

• Office-based, Hybrid
• Occasional evening or weekend event support

Expected Hiring Range: $61,700 to $68,650

Pay Transparency Disclosure:
The compensation for this position will be determined based on factors that include available budget, internal equity, and the selected candidate's qualifications, experience, education, and other job-related credentials. This range represents Clark University's good-faith estimate of the expected hiring range at the time of posting consistent with Clark's compensation philosophy and internal alignment.

At Clark University we believe that diversity of experiences, perspectives, and backgrounds leads to a more innovative and productive work environment. We welcome and encourage individuals of all backgrounds to join our team and contribute their unique ideas to help us achieve our goals.

Clark University offers a generous benefit package for full and, if applicable, part-time employees that include; paid time off, generous retirement plan, group health and dental insurance, life insurance, and tuition, along with use of many campus amenities. For a complete list of benefits for eligible employees visit here.

To review the Clark University Police Department Annual Security and Fire Safety Report visit here.

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About Clark University

Founded in 1887, Clark University is a liberal arts-based research university committed toscholarship and inquiry that addresses social and human imperatives on a global basis. It is the place where Robert Goddard invented the modern rocket, where Sigmund Freud delivered his only lectures in the United States, and where current students stake their claim to the Clark motto, “Challenge Convention, Change Our World,” which is the rallying cry that inspires our community every day. Located in Worcester, Massachusetts, Clark University educates its undergraduate and graduate students to be imaginative and contributing citizens of the world, and to advance the frontiers of knowledge and understanding through rigorous scholarship and creative effort. The University’s engages students in such areas as biology, chemistry, economics, geography, psychology, urban education, management, environmental science and policy, Holocaust and genocide studies, and international development and social change. Clark University’s pioneering model of higher education, LEEP (Liberation Education and Effective Practice) compels undergraduate students to thrive in authentic world and workplace settings, and prepares them for lives and careers of consequence.

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