Location: Moscow, Boise, Off Campus Location - Moscow, Boise or a remote option
Division/College: Enrollment Management
Employee Category: Exempt
Pay Range: $50,000 or higher depending on education and experience
Full/Part Time: Full Time
Position Summary: The CRM Marketing Coordinator facilitates development, delivery, and performance evaluation of enrollment management print and email communications. Contribute to development and roll out of CRM system by training/educating new users, providing input to technical solutions, exploring/implementing previously unused features and acting as CRM campaigning expert. Support other admissions activities with evaluation strategies, event support, and reporting. This involves development of complex communication workflows and managing and directing the physical and/or technical functions within them, in addition to developing relevant content for the email portion of the campaigns. All duties require tasks to be performed at a high level of accuracy in a fast-paced environment, while maintaining confidentiality.
Minimum Qualifications: Bachelors degree in English, communications, public relations, marketing or related degree program. Experience that demonstrates good knowledge of manual and automated record management systems Experience using a personal computer for data management and statistical analyses Experience interpreting and applying laws, rules, and procedures Experience performing liaison activities to deal with individuals or resolve conflicts in a work setting Experience manipulating and creating HTML based documents Demonstrated experience with logic, technical design and work flow concepts
Preferred Qualifications: Experience: Experience with CRM software products Experience with Slate CRM. Experience with data analytics in CRM and/or Insights or similar data analytics tool. Demonstrated experience as a team member on a technical project Experience using best practices in email communications and/or social media in a higher education setting Experience using enterprise level database systems
Knowledge of: Understanding of logical operators and SQL Basic understanding of marketing principles Understanding of recruitment communication practices Expert level technical skills with communication campaign software
Ability to: Demonstrated ability to communicate complex ideas in both a technical and non-technical setting
Physical Requirements & Working Conditions:
Posting Number: SP003007P
Posting Date: 09/03/2021
Open Until Filled: Yes
Special Instructions: This position is open until filled, however, applications received on or before September 20, 2021 will receive first consideration.
Posting will remain open until a suitable pool of candidates is identified.
Applicants: Please use your letter of qualification to explain in detail how your work experience, skills, and abilities meet both the required and preferred qualifications as listed in the position description. Your letter of qualification will be used to demonstrate your communication and writing skills to determine your ranking among the other applicants for this position.
Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.
Since 1889, the University of Idaho has provided motivated students with a transformative higher education experience that prepares them to solve real-world problems and achieve success in their lives and careers. Beginning with our beautiful residential campus in Moscow, the university’s reach extends throughout Idaho, serving over 12,000 students with educational centers in Coeur d’Alene, Boise and Idaho Falls, a research and extension center in Twin Falls, plus Extension offices in 42 counties. One of the nation’s land-grant research universities, U of I is a noted national leader in student-centered learning and interdisciplinary research that promotes public service. Our work serves businesses and communities, advancing the pursuit of diversity, citizenship and global outreach.